A
Palestinian hacker took matters into his own hands late last week when
he discovered a Facebook bug and was rebuffed by the company's official
engineers.
Khalil Shreateh, a computer programmer in the West
Bank, discovered a flaw that allowed him to post on anyone's wall on the
site, even if that user had strict privacy settings. Shreateh initially
submitted his find to Facebook's "white-hat" program, a system that
lets benevolent computer hackers tell Facebook about security flaws.
Facebook pays a minimum of $500 for each bug, as long as the hacker
doesn't disclose the loophole before the company has time to address it.
But
when the engineering team didn't seem to think the problem was real,
Shreateh decided to prove that the bug he found did indeed exist. So, he
simply posted on the private wall of Facebook CEO Mark Zuckerberg.
As
he tells it on his blog, Shreateh, who has limited proficiency in
English, submitted details of the bug twice. He writes that he was told
"I am sorry this is not a bug" by a Facebook engineer after the second
notification.
That's when, for better or worse, Shreateh
exploited the loophole to post a video on the Timeline of Sarah Goodin,
one of Zuckerberg's college friends, and on Zuckerberg's page itself.
Minutes
after the post on Zuckerberg's Timeline appeared, Facebook engineer Ola
Okelola asked Shreateh to describe the exploit by email. Facebook
briefly disabled Shreateh's account as a precaution while the loophole
was patched on Thursday. Another member of Facebook's security wrote
that the lack of complete information and Shreateh's limited English
made responding to the request difficult.
We've reached out to
Shreateh for comment. In response to the incident, Facebook pointed to
an "official comment" posted on Hacker News, where engineer manager Matt
Jones wrote that the company "should have pushed back asking for more
details here."
But, Jones wrote, that doesn't mean Shreateh will
be getting a reward for exposing the bug. By posting on the accounts of
two people he wasn't friends with, Shreateh violated Facebook's rules --
disqualifying him from any bounty for the security flaw. Shreateh
should have instead created test accounts to try out his discoveries,
Jones wrote.
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